Manage Conflict for Win-Win Outcomes

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Conflict management skills are essential to be competitive in today’s workforce, and they can help you be much happier. We’ll be faced with possible conflict many times at work. That’s why this course will first look at preventing discussions from turning into conflicts. We’ll also cover how to understand psychological tactics used by others, the best way to respond, how to negotiate and manage emotions and conflict resolution. This course helps you to master the art of conflict management through effective techniques to resolve the conflict.

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$9 USD
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Take this Course 1hr 28min

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